Terms of Service

Watches100 Terms of Service

Acceptance of Terms

By accessing the website www.watches100.com (hereinafter referred to as the "Site") or procuring products therefrom, you expressly agree to be bound by these Terms of Service. Should you disagree with any provision herein, you are prohibited from accessing the service.

International Orders & Shipping

Orders are shipped globally via DHL or FedEx and include tracking capabilities. Import duties, taxes, and related fees shall be the sole responsibility of the purchaser. Delivery times are estimated as follows:

  • 5-15 business days for express shipping
  • 15-30 business days for standard shipping

The risk of loss or damage transfers to the purchaser upon delivery of the goods to the designated carrier.

Payment Processing

Accepted payment methods include:

  • Visa
  • Mastercard
  • PayPal
  • Apple Pay

All payments are processed in United States Dollars (USD), utilizing dynamic foreign exchange rates for currency conversion. Security measures comply with the Payment Card Industry Data Security Standard (PCI-DSS), employing encryption; raw cardholder data is not stored.

Product Warranty

  • Non-custom watches are covered by a 24-month limited warranty, applicable solely to defects in the movement mechanism.
  • Customized watches are covered by a 12-month limited warranty, expressly excluding any personalized elements.
  • The warranty shall be rendered void in cases of water damage, unauthorized repairs, or physical misuse.

Returns & Refunds

Please consult the separate 'Watch Return & Refund Policy' document for specific procedures. Items that have been customized are designated as FINAL SALE and are ineligible for return or refund.

Intellectual Property

All designs, logos, and content are the exclusive property of Watches100 © 2025. Strict prohibition applies to the following:

  • Unauthorized commercial utilization of product imagery.
  • Reverse engineering of proprietary movement technology.

Data Protection (GDPR/CCPA Compliance)

Data collected encompasses order details, shipping addresses, and contact information. Such data is utilized for:

  • Order processing
  • Service enhancement
  • Fraud prevention

Individuals retain the right to request data deletion by contacting privacy@watches100.com. Essential cookies are employed; behavioral advertising practices are not utilized.

Dispute Resolution

These Terms shall be governed by the laws of the State of Delaware, USA. Parties must engage in mandatory negotiation for a period of thirty (30) days prior to initiating litigation. The exclusive venue for any litigation shall be the courts situated within Kent County Superior Court.

Limitation of Liability

Watches100's maximum aggregate liability shall not exceed the purchase price of the relevant product. Watches100 disclaims liability for:

  • Consequential damages
  • Timepiece accuracy deviations exceeding ±15 seconds per day
  • Battery performance in smartwatch models

Contact Information

Legal Inquiries: legal@watches100.com

Customer Support: service@watches100.com (24/5 live chat available)